Frequently asked questions

Enter your pickup and drop-off, dates and times, choose a vehicle type, add the traveller's details and send the request. You'll find it under My Bookings.

No — it's sent as a request. Spark Car confirms it and assigns a driver and vehicle. The status changes from Pending to Confirmed in My Bookings.

Yes. On the trip details step, choose “Add a stop” for each place you'd like to stop, in order.

It depends on the vehicle type — each one shows its seats. For large groups, choose a Hiace van or contact us.

At the pickup location and time you entered. Your driver's name and phone number are shown once the booking is confirmed.

Add your flight number in the note for the driver and call us if your plans change.

The vehicle takes you to your destination and brings you back to the pickup point. It's priced on the distance both ways.

Same-day trips shorter than 8 hours are charged by the hour. Longer trips are charged per calendar day — inside-valley rates for trips up to 40 km and outside-valley rates beyond that.

Yes. The prices you see include 13% VAT.

An estimated fuel cost is added based on distance. You can choose “I'll pay” for fuel instead, and it's left out of the price.

Payment is arranged after Spark Car confirms your booking. Online payment is coming soon.

Yes, online, while the booking is still awaiting confirmation and before the trip starts. After it's confirmed, please call us on 01-5971616.

Cancellation fees, if any, depend on when you cancel.

Contact us with your booking reference and we'll help you change it.

Yes — an account lets you send booking requests and track them in My Bookings. You can see prices without one.

Enter your mobile number and we'll text you a one-time code. The first time you verify a number, your account is created.

Go to My profile, edit your details and save.